Privacy policy

May 2018

This Privacy policy describes how we collect, use and process your information, including personal information. When this policy mentions “AuroraCottage,” “we,” “us,” or “our,” it refers to AuroraCottage that is responsible for your information.

How and why we use information we collect

We collect personal information that is essential for making a rental contract with you, being in touch with you and developing and improving our business. We collect personal information in order to:

Provide you with our services, making a rental contract
Invoice you
Contact you regarding your reservation
Detect and prevent fraud, spam, abuse, and other harmful activity
Provide you with advertising and marketing
Analyze and measure customer experience
Develop and improve our services

Information we collect

We mainly collect information that you give to us when making a reservation. We also collect data that is automatically generated during the reservation process. The following information is collected when you make a reservation:

Basic information, such as your first name, last name, street address, postal address, country, email, phone number, language
Information about the customer relationship, such as reservation details, payment details, billing details, marketing permits and bans
Messages that come by email
Automatically generated information during the use of our website, such as usage information and log data, IP address and device information

Cookies
A cookie is a small amount of data, which may include a unique identifier. Cookies are sent to your browser from a website and stored on your device. We use:

Technical and functional cookies that enable the use of the basic features and are necessary for the web site to work.
Cookies that are related to your language settings
Analytic cookies such as Google Analytics in order to analyze your user experience and help measure how you interact with our website content. These cookies are not used for identifying an individual user.

You can choose whether or not to accept cookies through your browser controls. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

Sharing your information

We process your information with care and trust, and share it only as described below. Your information is not given outside of the EU or the European Economic Area (“EEA”).

We share reservation-specific information (name, phone number, villa name, duration, number of persons) to third party services such as rental agencies, villa owners, villa managers, lock providers and cleaning services.
We share information to service providers who help us provide the technical platform
Information can be given to governmental authorities if and to the extent we are required or permitted to do so by law.

Security

We use appropriate technical security measures to protect your information. We update and develop our service continuously in order to guarantee safe processing of your information. Only employees who need your personal data to accomplish their assignments have access to the registry. The registry can only be accessed by using personal login credentials.

Storing your information

We process and save your information as long as it is needed to accomplish the obligations required by the agreement between you and us or the agreement by law. The data can be erased safely if you ask us for data removal. Your data is stored only for the purposes mentioned in this privacy policy.

Your rights

You have the right to exercise any of the rights listed in this section.

Right to be informed and access your information
Right to rectification of inaccurate or incomplete information
Right to erasure
Right to restriction of processing
Right to data portability
Right to object
Lodging complaints

Contact us

If you have any questions about your personal information or this policy, or if you would like to make a complaint about how we process your personal data, please contact us using the contact details below:

AuroraCottage Oy / AuroraCottage
Y-tunnus: 2939328-2
Vahtikuja 1 A, 33880 Lempäälä
+3584578741602

info@auroracottage.com

Cookie	Duration	Description
bokun_widgets_bc31976	session	Bokun session variables store user preferences and active user data that the user fills out in Bokun website forms. The variables are essential for the Bokun website to function and provide functionality to the user.
bokun_widgets_sign31976	session	Bokun session variables store user preferences and active user data that the user fills out in Bokun website forms. The variables are essential for the Bokun website to function and provide functionality to the user.
bokunSession	session	Bokun session variables store user preferences and active user data that the user fills out in Bokun website forms. The variables are essential for the Bokun website to function and provide functionality to the user.
cookielawinfo-checkbox-analytics	1 year	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".
cookielawinfo-checkbox-necessary	1 year	Set by the GDPR Cookie Consent plugin, this cookie records the user consent for the cookies in the "Necessary" category.
CookieLawInfoConsent	1 year	Records the default button state of the corresponding category & the status of CCPA. It works only in coordination with the primary cookie.
incap_ses_*	session	This is an Incapsula DDoS Protection and Web Application Firewall cookie that is used to relate HTTP requests to a certain session.
JSESSIONID	session	The JSESSIONID cookie is used by New Relic to store a session identifier so that New Relic can monitor session counts for an application.
nlbi_*	session	The Hotels Network sets this cookie to improve security and provide load-balancing to ensure that a client's requests are sent to the same origin server. Edit this item in FI
pll_language	1 year	Polylang sets this cookie to remember the language the user selects when returning to the website and get the language information when unavailable in another way.
viewed_cookie_policy	1 year	The GDPR Cookie Consent plugin sets the cookie to store whether or not the user has consented to use cookies. It does not store any personal data.
visid_incap_*	1 year	Incapsula sets this cookie to provide cloud-based website security services.

Cookie	Duration	Description
_fbp	3 months	Facebook sets this cookie to display advertisements when either on Facebook or on a digital platform powered by Facebook advertising after visiting the website.
fr	3 months	Facebook sets this cookie to show relevant advertisements by tracking user behaviour across the web, on sites with Facebook pixel or Facebook social plugin.
NID	6 months	NID cookie, set by Google, is used for advertising purposes; to limit the number of times the user sees an ad, to mute unwanted ads, and to measure the effectiveness of ads.

Cookie	Duration	Description
_ga	1 year 1 month 4 days	Google Analytics sets this cookie to calculate visitor, session and campaign data and track site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognise unique visitors.
_ga_*	1 year 1 month 4 days	Google Analytics sets this cookie to store and count page views.
_gat_gtag_UA_*	1 minute	Google Analytics sets this cookie to store a unique user ID.
_gid	1 day	Google Analytics sets this cookie to store information on how visitors use a website while also creating an analytics report of the website's performance. Some of the collected data includes the number of visitors, their source, and the pages they visit anonymously.